US Free Shipping on all orders over $50 (see details)

FAQs

Shopping/Exchange policy 

In-store - 30 days exchange or store credit, with receipt.

On-line- All purchases are final, unless except for damage or mis-shipped items.

Gift Cards? Yes, we have them! Please go here to purchase.

On-line Purchases

- Is your entire store available on-line? 

No.  We are always adding new pieces to our highly curated collectionFeel free to give us a call if there’s something specific you’re looking for, but if you’re ever in the neighborhood or visiting - it’s definitely worth to stop by.

Shopping/Exchange policy 

All purchases are final, unless except for damaged or mis-shipped items. 

Sales Tax 

We are required by law in New York and other states to charge applicable sales tax on products shipped to those jurisdictions that levy such a tax and in which we have a physical location.

We do not collect sales tax on gift cards, as the appropriate sales tax will be charged on the purchase when the gift card is redeemed.

Shipping & Handling?

Most of the items listed on our site are available in our Fulfillment Center and should ship out within one to two business days. Items shipping from the vendor directly may take longer (we will send an email with an estimate of delivery). 

If there are multiple items on your order, some may ship before others. We will send a Shipping Confirmation email with your tracking number and order details whenever any of your items ship.

Can I track my order?

Yes you can. As soon as your order has been fulfilled and shipped, we will send you a confirmation email along with tracking number of your package.

International Shipping

Currently not available

Order Cancellation

If it’s under 24 hours, you can cancel by emailing  mail@luckyrubberducky.com or call at 718-369-0734

After 24 hours, all cancellations are subject to a 25% restocking fee, in addition to any shipping charges incurred.

What forms of payment are accepted for online purchases?

The following payment options are accepted:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal